Small Group Soft Skills Classes
Our Soft Skills & Employee Productivity Training courses are instructor-led in our Manhattan classrooms or live online (virtual learning).
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Business Writing Bootcamp
$695 18 HoursThis program includes our Grammar Essentials, Effective Business Writing, and Advanced Business Writing courses at a 20% discount. You'll learn practical strategies to sharpen your writing skills from idea to final draft, review essential grammar rules, and prepare complex multi-page business documents.
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Effective Business Writing
$325 7 HoursLearn how to write effective emails, persuasive memos, and proposals that generate new business. After taking this course, you'll be able to write clear sentences, organize your ideas, and write a variety of business documents for different audiences.
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Presentation Skills Training
$199 3 HoursIn this 3-hour workshop, look at different types of presentations, define presentation outcomes and learn how to use visuals effectively. Talk about body language and gestures, audience interaction, and presentation anxiety. Learn how to organize and deliver engaging presentations with confidence.
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Time Management Training
$199 3 HoursIn this three-hour workshop, learn the benefits of effective time management, how to implement time management techniques, tools to prioritize professional and personal tasks, and useful tips for maximizing time, minimizing distractions, and avoiding procrastination.
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Advanced Business Writing
$325 7 HoursMaster the art of effective business writing. Learn to focus your content and target the appropriate audience. By the end of this course, you'll be able to use both informative and persuasive writing techniques to reach your audience, whether internal or external and achieve your goals.
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Effective Communication
$199 3 HoursIn this three-hour workshop, discover your communication, talk about communication barriers, and learn how body language and tone impact a message. Learn how to deliver a clear and effective message.
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Conflict Management Training
$1 3 HoursThis half-day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways. It is helpful for participants to build their understanding of the different approaches available to handle conflict, their own primary style to address it, and to realize other ways to approach conflict in the future.
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Grammar Essentials
$325 7 HoursGain mastery over grammar. Learn how to avoid common mistakes and misspelled words that reflect poorly on your message. By the end of this course, you'll know essential grammar rules to improve your writing and have the skills to edit your own work to completely eliminate mistakes.
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Critical Thinking Training
$0Skills to effectively reason through problems and to present views in a logical, compelling way is a necessity in communicating in the workplace. This program will provide participants with techniques and practice opportunities to critical thinking.
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Ethics Training
$0This training session is offered for employees at all levels to provide a clear understanding of what constitutes ethical behavior and the organization’s Code of Ethics and Standards. Circumstances where ethical dilemmas could occur are discussed. What to do in situations of ethical concern is explained.
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Executive Presence Training
$1 7 HoursIn this full-day training session, learn how others perceive you and how you want to be perceived are areas of focus. Learning to interpret your own body language as well as others can enhance communication and presentation skills. A personal brand is established to ultimately improve perception and overall executive presence in the workplace.
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Negotiation Skills Training
$1 7 HoursEffective negotiation skills are necessary to create win-win outcomes. It’s important to respect both parties’ interests, bottom lines as well as preserve the relationship during negotiations. This course educates participants on the process, how to prepare and techniques to use to achieve the best possible result.
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Customer Service Training
$199 3 HoursIn this three-hour workshop, learn about customer service standards, talk about goodwill, and learn seven key principles of outstanding customer service. Practice verbal and non-verbal communication techniques, better listening practices, and questioning methods. Use problem-solving skills to assess customers’ needs and resolve complaints.
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Management Essentials Training
$1 14 HoursThis two day program builds the skills of participants who have transitioned to Management.
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Sexual Harassment Prevention Training
$1 1 HoursOne (1) Hour Interactive Session, meeting New York State Mandated Training Requirements, effective October 9. 2018.
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Developing Dynamic Listening Skills Training
$199 3 HoursIn this three-hour workshop, participants learn how to become better listeners by employing active listening techniques. using body language, and asking the right kinds of questions. Discuss common communication barriers and how to reduce your talk ratio.
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Managing Multiple Priorities
$0Learn to manage multiple priorities effectively in this prioritization and time management workshop. Learn to better prioritize responsibilities and income requests at work to maintain peak productivity. Understand the challenges of time management and how to overcome them and learn to prioritize and delegate effectively.
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Writing To The Point Workshop
$0Learn to communicate in a clear, concise, and engaging manner in this writing workshop. You'll learn foundational writing guidelines and work on projects to start writing more lean and effective messages, emails, proposals, and more. This workshop will walk through several writing projects for students to learn hands-on in real business contexts.
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Stress Management Workshop
$0Manage stress more effectively at home and at work with this Stress Management Workshop. Learn to identify key stressors, define them, and deal with them more effectively with proven techniques for stress management. Learn techniques for mitigating and coping with stressors at home and in the workplace.
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Intro to Project Management
$229 7 HoursThe course begins with an introduction to project management as a science. Students will obtain a firm grasp of different methods and strategies used in the field of project management. Moving deeper into project management theory, students will explore a Planning phase, where a large degree of project success is determined. The last part of the course is a facilitated discussion on project managers and what it takes to become a successful one.
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Advanced Project Management
$299 7 HoursIn this Intermediate/Advanced Project Management course, students delve deeper into project management concepts include task analysis, critical path method, planning, project timelines, and ongoing monitoring.
