Soft Skills & Employee Productivity Training
Learn essential skills for communication, writing, and workplace productivity. Empower your workforce with the management and collaboration tools necessary for organizational success. During COVID-19, we are also offering custom training programs to help employees work effectively, manage stress, and prioritize tasks while working remotely.
Small Group Soft Skills Classes
Our Soft Skills & Employee Productivity courses are instructor-led in our Manhattan classrooms or live online (virtual learning).
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Stress Management Workshop
2 HoursManage stress more effectively at home and at work with this Stress Management Workshop. Learn to identify key stressors, define them, and deal with them more effectively with proven techniques for stress management. Learn techniques for mitigating and coping with stressors at home and in the workplace.
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Writing To The Point Workshop
2 HoursLearn to communicate in a clear, concise, and engaging manner in this writing workshop. You'll learn foundational writing guidelines and work on projects to start writing more lean and effective messages, emails, proposals, and more. This workshop will walk through several writing projects for students to learn hands-on in real business contexts.
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Managing Multiple Priorities
2 HoursLearn to manage multiple priorities effectively in this prioritization and time management workshop. Learn to better prioritize responsibilities and income requests at work to maintain peak productivity. Understand the challenges of time management and how to overcome them and learn to prioritize and delegate effectively.
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Developing Dynamic Listening Skills Training
2 HoursLearn the importance of listening and become a dynamic listener in this hands-on workshop. You'll master the art of active listening so you can truly understand other's intentions and meanings, reducing conflict and improving teamwork. Identify the barriers to effective listening and uncover hidden messages for better outcomes.
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Customer Service Training
7 HoursIn this one day course, participants focus on the essential steps to providing exceptional customer service. Developing skills in service delivery results in improved customer experiences as well as increased employee confidence and comfort level in daily interactions with clients and prospects. This program introduces techniques for rapport building, listening, assessing needs, resolving complaints and overcoming hesitation. Utilizing these techniques will enhance job performance and favorably impact service delivery.
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Management Essentials Training
14 HoursThis two day program builds the skills of participants who have transitioned to Management.
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Sexual Harassment Prevention Training
1 HoursOne (1) Hour Interactive Session, meeting New York State Mandated Training Requirements, effective October 9. 2018.
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Business Writing Bootcamp
$695 18 HoursThis program includes our Grammar Essentials, Effective Business Writing, and Advanced Business Writing courses at a 20% discount. You'll learn practical strategies to sharpen your writing skills from idea to final draft, review essential grammar rules, and prepare complex multi-page business documents.
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Effective Business Writing
$325 7 HoursLearn how to write effective emails, persuasive memos, and proposals that generate new business. After taking this course, you'll be able to write clear sentences, organize your ideas, and write a variety of business documents for different audiences.
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Presentation Skills Training
7 HoursThis Presentation Skills Workshop is a necessity for all who interact with the public. Participants learn to prepare messages so they articulate clearly. Through practice and constructive feedback, participants learn to present with more confident body language, a greater awareness of gesture and movement and proper utilization of visual aids.
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Time Management Training
7 HoursImprove your time management skills with time management classes or corporate training. Learn to work more efficiently by planning, setting goals, and prioritizing effectively.
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Advanced Business Writing
$325 7 HoursMaster the art of effective business writing. Learn to focus your content and target the appropriate audience. By the end of this course, you'll be able to use both informative and persuasive writing techniques to reach your audience, whether internal or external and achieve your goals.
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Effective Communication
7 HoursMaster the art of effective communication to deliver your message more clearly and effectively. Understand the communication process, learn the influence of body language, and use different communication styles to adapt as needed.
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Influence & Persuasion Training
7 HoursLearn to influence people to reach your goals and gain buy-in in organizations. Understand the core principles of persuasion for expert instructors in hands-on training to become a better influencer.
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Conflict Management Training
3 HoursThis half-day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways. It is helpful for participants to build their understanding of the different approaches available to handle conflict, their own primary style to address it, and to realize other ways to approach conflict in the future.
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Grammar Essentials
$325 7 HoursGain mastery over grammar. Learn how to avoid common mistakes and misspelled words that reflect poorly on your message. By the end of this course, you'll know essential grammar rules to improve your writing and have the skills to edit your own work to completely eliminate mistakes.
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Critical Thinking Training
6 HoursSkills to effectively reason through problems and to present views in a logical, compelling way is a necessity in communicating in the workplace. This program will provide participants with techniques and practice opportunities to critical thinking.
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Ethics Training
7 HoursThis training session is offered for employees at all levels to provide a clear understanding of what constitutes ethical behavior and the organization’s Code of Ethics and Standards. Circumstances where ethical dilemmas could occur are discussed. What to do in situations of ethical concern is explained.
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Executive Presence Training
7 HoursIn this full-day training session, learn how others perceive you and how you want to be perceived are areas of focus. Learning to interpret your own body language as well as others can enhance communication and presentation skills. A personal brand is established to ultimately improve perception and overall executive presence in the workplace.
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Negotiation Skills Training
7 HoursEffective negotiation skills are necessary to create win-win outcomes. It’s important to respect both parties’ interests, bottom lines as well as preserve the relationship during negotiations. This course educates participants on the process, how to prepare and techniques to use to achieve the best possible result.
