Policies & Procedures

Class Policies

Registration Fee

  • Each class or program includes a non-refundable registration fee.
  • The registration fee is equal to 10% of the course price.

Cancellations Policy

  • Students may cancel up to seven business days before the start of a class or program and receive all monies paid, less the non-refundable registration fee.
  • There are no cancellations permitted within seven business days.
  • Cancellations are processed via email only at nyc@careercenters.com.

Rescheduling Policy

  • Students may reschedule up to four business days before the start of a class at no additional charge.
  • There are no reschedules permitted within three business days of the class start date.
  • If rescheduling within three business days, students may use their free retake to attend the course. Cancellations thereafter would not be permitted.
  • Reschedules are processed online only via our reschedule form.

Retake Policy

  • Students are allowed to retake a course once within six months of the course date if the class is running with an available seat.
  • Retake requests are processed online only via our retake form
  • You will be notified 2-3 business days before the class whether a seat is available. If a seat is not available, you can request a new retake date and we will extend the retake period.
  • Once a retake request is granted, rescheduling is not permitted.

Bundles & Bootcamp Packages: 

  • Packages of classes and certification bundles can be completed within two years of the purchase date.
  • There are no cancellations allowed within seven days of the start of a program, which is the start date of the first class.
  • Individual classes in the program may be rescheduled up to four business days before the start date of the class.
  • For reschedules outside the policy, students may use their free retake to attend the course.

Privacy Policy

This policy was updated on August 14, 2018.

Your privacy is important to us. It is the policy of NYC Career Centers to respect your privacy regarding any information we may collect from you across our website, https://www.careercenters.com/, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Terms of Service

1. Terms

By accessing the website at https://www.careercenters.com/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on NYC Career Centers' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on NYC Career Centers’ website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by NYC Career Centers at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on NYC Career Centers’ website are provided on an ‘as is’ basis. NYC Career Centers makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, NYC Career Centers does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall NYC Career Centers or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on NYC Career Centers’ website, even if NYC Career Centers or a NYC Career Centers authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on NYC Career Centers’ website could include technical, typographical, or photographic errors. NYC Career Centers does not warrant that any of the materials on its website are accurate, complete or current. NYC Career Centers may make changes to the materials contained on its website at any time without notice. However, NYC Career Centers does not make any commitment to update the materials.

6. Links

NYC Career Centers has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by NYC Career Centers of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

NYC Career Centers may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New York and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.