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Policies & Procedures

Class Policies

Registration Fee

  • Each class or program includes a non-refundable registration fee.
  • The registration fee is equal to 10% of the course price.

Cancellations Policy

  • Students may cancel up to seven business days before the start of a class or program and receive all monies paid, less the non-refundable registration fee.
  • There are no cancellations permitted within seven business days.
  • Cancellations are processed via email only at nyc@careercenters.com.

Rescheduling Policy

  • Students may reschedule up to four business days before the start of a class at no additional charge.
  • There are no reschedules permitted within three business days of the class start date.
  • If rescheduling within three business days, students may use their free retake to attend the course. Cancellations thereafter would not be permitted.
  • Reschedules are processed online only via our reschedule form.

Retake Policy

  • Students are allowed to retake a course once within six months of the course date if the class is running with an available seat.
  • Retake requests are processed online only via our retake form
  • You will be notified 2-3 business days before the class whether a seat is available. If a seat is not available, you can request a new retake date and we will extend the retake period.
  • Once a retake request is granted, rescheduling is not permitted.

Bundles & Bootcamp Packages: 

  • Packages of classes and certification bundles can be completed within two years of the purchase date.
  • There are no cancellations allowed within seven days of the start of a program, which is the start date of the first class.
  • Individual classes in the program may be rescheduled up to four business days before the start date of the class.
  • For reschedules outside the policy, students may use their free retake to attend the course.
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