Name: AI Agents for Workflows (Self-Paced)
Price: 675.0 USD
Availability: InStock

This course includes

4 hours of project-based training from experts
Answers from real instructors
Additional 1-on-1 mentoring outside of class
Proprietary workbook included
Retake for free within 1 year
Verified digital certificate of completion
Credits: 0.4 CEUs

This course is self-paced. For live online or in-person instruction, take AI Agents for Workflows.

AI agents are a new kind of artificial intelligence that can plan, take action, and adapt across multiple steps to get tasks done. As these tools show up more often in workplace technology, organizations are taking a closer look at how they fit into real workflows. This course gives you a practical, no-code intro to agentic AI in professional settings. You'll learn what AI agents actually are, how they're different from traditional automation and chatbots, how they work at a high level, and how to figure out whether a tool is the right fit for a specific workflow.

The course also walks through the current agentic AI landscape, permission models, security considerations, lifecycle management, and workforce readiness. The focus stays on evaluation, oversight, and informed decision-making rather than coding or technical development.

Tuition

Full Tuition

$675
Due before the class starts

This course includes

4 hours of project-based training from experts
Answers from real instructors
Additional 1-on-1 mentoring outside of class
Proprietary workbook included
Retake for free within 1 year
Verified digital certificate of completion
Credits: 0.4 CEUs

Learn the Skills Guarantee™

Learn the concepts and skills covered in this course or your tuition is on us. See details and terms & conditions.

Hands-on, personalized training

Learn with real-world projects

Several students, sitting at computers, looking at the front of the classroom

Cutting edge curriculum

Step-by-step instruction to boost retention

The Career Centers instructors are highly skilled communicators who really know their craft. They are wonderful about explaining and re-explaining when necessary and I never felt rushed or foolish for asking a question.
—Diane Speros

Learn from industry experts

Gain industry knowledge from professionals

Free retake

Retake the course for free within one year

100% Online. Start Anytime

24/7 access to our premium course videos and projects.
Industry experts are assigned as your course instructor. Message your instructor with any questions.
Participate in Career Centers online discussion forums — share ideas and receive additional support.
Hands-on quizzes and mini projects to test and reinforce concepts.
Receive additional 1-on-1 mentoring to assist with your newly-learned skills and job search. Work with career services to polish your resume and LinkedIn profile, prepare for interviews, and apply to jobs.

1-on-1 Mentoring Sessions Included

We want you to succeed in your career goals. In addition to 4 hours of hands-on, self-paced training, you’ll also receive ten live 1-on-1 mentoring sessions where you can:

Review your portfolio work with an expert
Drill down on challenging concepts
Polish your resume and LinkedIn profile
Receive professional advice for applying to jobs
Ensure you’re on track with your learning goals

Learn more about our mentoring and see terms and conditions

Earn a Certificate of Completion

Upon completion of this course, you’ll receive an official certificate testifying to your mastery of the curriculum. We’ll send you a link where you can download your certificate, share it online with your friends, post it to your professional network on LinkedIn, and view all your earned certificates. Congratulations on your achievement!

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Sample credential for completion of AI Agents for Workflows (Self-Paced)

One-on-one training instructor with student in a classroom

AI Agents for Workflows (Self-Paced) Curriculum

What You'll Learn at a Glance

Explain what AI agents are and how they stack up against automation, chatbots, and decision-support tools
Break down how agentic tools work at a high level, covering the AI model, planning loop, tool access, and containment boundaries
Use a structured framework to evaluate whether a specific agentic tool is the right fit for a given workflow
Spot the risks, limitations, and operational warning signs that come with agentic AI systems
Put human oversight models and governance frameworks to work for agentic tool use
Gauge your organization's readiness to deploy agentic tools
Recognize the security considerations tied to agentic tools, including prompt injection and permission models

Course Syllabus

Download Syllabus PDF

Module 1: Understanding AI Agents

What AI agents are and how they differ from automation, chatbots, and decision-support tools
Core characteristics of AI agents: goal-driven behavior, multi-step execution, autonomy, and context-awareness
The agentic AI landscape today: desktop agent tools, enterprise agent platforms, developer tools, and AI assistants with tool access
How agentic tools work under the hood: the AI model, planning loop, tool access, and containment boundary
Live demonstration of an agentic tool performing a multi-step government workflow task
Human oversight roles: human-in-the-loop, human-on-the-loop, and human-in-command
Common misconceptions and key risks, including prompt injection
Current federal AI policy direction and its implications for government agencies

Module 2: Evaluating Agentic Tools for Government Work

The evaluation mindset: understanding the workflow before evaluating the tool
Identifying agent roles in a workflow: intake, analysis, recommendation, and escalation
The Agent Evaluation Blueprint: goal, trigger, inputs, actions, boundaries, and oversight
Permission models and data access: folder-level vs. organization-wide, network access, and least privilege
Prompt injection: what it is, how it works, and why agentic tools are uniquely vulnerable
Questions to ask before saying yes: a practical pre-approval checklist
Hands-on activity: evaluate a realistic agentic tool proposal for a government workflow

Module 3: Where Agentic Tools Fit — and Where They Don't

Appropriate use cases: case triage and routing, document analysis and extraction, internal coordination, and monitoring and alerts
High-risk or inappropriate uses of agentic tools in government
Operational risks: over-automation, over-reliance, and rubber-stamping
Drift: data drift, concept drift, and objective drift — and how to detect them
Early operational warning signs that an agentic tool may be failing
Hands-on activity: red team a deployed agentic tool scenario to identify risks and recommend action

Module 4: Governing Agentic Tools in Your Organization

Why governance is essential — and why no centralized federal AI regulator is coming
Governance vs. technical controls: policies, oversight bodies, and accountability structures
Legal, ethical, and procurement considerations: FedRAMP, ATO, vendor data handling, and records retention
Security for agentic tools: access controls, prompt injection defenses, anomaly monitoring, and incident response
Lifecycle management: design, pilot, deploy, monitor, update or retire — including regulatory sandbox alignment
Performance monitoring and metrics: accuracy, override rates, equity indicators, and user satisfaction
Workforce readiness and change management: role clarity, training on tool limitations, and avoiding fear and over-trust
Deployment readiness checklist: a practical gate review before any agentic tool goes live
Hands-on activity: conduct a readiness gate review for a proposed agentic tool deployment

Frequently Asked Questions

Who is the target audience for this course?

This course is designed for professionals involved in evaluating, overseeing, or supporting AI-enabled initiatives.

Does this course include job support?

In addition to 4 hours of interactive training, you will receive ten 1-on-1 mentoring sessions that can be used for career and job support, including polishing your resume, preparing for interviews, and reviewing best practices for applying to jobs. Note, however, that we don’t provide job placement (i.e. reaching out to companies on your behalf).

Is this course open to beginners?

Yes, this course is open to beginners. Students must be comfortable using a computer. No other prior knowledge is required.

Do you offer payment plans or student financing for this course?

This course does not qualify for payment plans or student financing. See our Payment Plan FAQ to find related programs that qualify.

What is the cancellation and refund policy for this single course?

For this course, you are entitled to a 90% refund (your payment less the nonrefundable 10% registration fee) within 30 days of purchase if you have not accessed the course materials.

What’s included with my tuition?

A hands-on learning experience working on projects and exercises, which is proven to boost comprehension, retention, and engagement
Expert instructors who are industry professionals and experienced educators that are driven to help you succeed
Expert support with answers to your questions from real instructors throughout your learning journey
Valuable 1-on-1 mentoring sessions outside of class to address your specific needs and career goals
Comprehensive learning materials including proprietary workbook developed by industry experts
A certificate of completion to verify your accomplishment

Are there any additional fees or expenses?

There are no extra fees or taxes for our courses. The price you see on this page is the maximum you’ll pay us.

Do you offer any discounts for this course?

We don’t currently offer discounts as we do our best to affordably price our courses.

AI Agents for Workflows (Self-Paced)

This course includes

Course Reviews

Tuition

Full Tuition

This course includes

Learn the Skills Guarantee™

Hands-on, personalized training

Cutting edge curriculum

Learn from industry experts

Free retake

100% Online. Start Anytime

1-on-1 Mentoring Sessions Included

Earn a Certificate of Completion

AI Agents for Workflows (Self-Paced) Curriculum

What You'll Learn at a Glance

Course Syllabus

Module 1: Understanding AI Agents

Module 2: Evaluating Agentic Tools for Government Work

Module 3: Where Agentic Tools Fit — and Where They Don't

Module 4: Governing Agentic Tools in Your Organization

Frequently Asked Questions

Who is the target audience for this course?

Does this course include job support?

Is this course open to beginners?

Do you offer payment plans or student financing for this course?

What is the cancellation and refund policy for this single course?

What’s included with my tuition?

Are there any additional fees or expenses?

Do you offer any discounts for this course?

Looking for corporate training?