This course includes

Live, project-based training from experts
Retake for free within 1 year
Access to class recordings (30 days)
Verified digital certificate of completion

AI agents are a new class of artificial intelligence tools that can plan, act, and adapt across multiple steps to complete tasks. As these tools become more common in workplace technology, organizations are increasingly exploring how they fit into real workflows. This course offers a practical, no-code introduction to agentic AI for professional settings. You'll learn what AI agents are, how they differ from traditional automation and chatbots, how they work at a high level, and how to evaluate whether a tool is right for a specific workflow.

The course also explores the current agentic AI landscape, permission models, security considerations, lifecycle management, and workforce readiness, with an emphasis on evaluation, oversight, and informed decision-making rather than coding or technical development.

Schedule & Enrollment: AI Agents for Workflows

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Free retake
Expert instructors
Small classes

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Sep 23

Wednesday 1–5pm

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Learn the Skills Guarantee™

Learn the concepts and skills covered in this course or your tuition is on us. See details and terms & conditions.

Hands-on, personalized training

Learn with real-world projects

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Cutting edge curriculum

Step-by-step instruction to boost retention

The Career Centers instructors are highly skilled communicators who really know their craft. They are wonderful about explaining and re-explaining when necessary and I never felt rushed or foolish for asking a question.
—Diane Speros

Learn from industry experts

Gain industry knowledge from professionals

Free retake

Retake the course for free within one year

Interactive Training

Attend this course live online or as self-paced training. Engage with expert instructors, ask questions, and get feedback on your exercises and projects.

Unlike other providers, these are not mass open-enrollment classes. At NYC Career Centers, you’ll learn in small groups (typically 8-15 students) and receive personalized attention.

Live Online Remote, from anywhere

Get the same interactivity and access to the instructor as in-person students. There are no extra fees and we’ll work with you to ensure your remote setup is perfect.

Live, interactive class
Experienced instructor teaching over Zoom
Remote setup assistance provided

More about live online training

Self-Paced Remote, from anywhere

Learn at your own pace with pre-recorded video lessons and hands-on exercises. Work through the material on your schedule with access to course content and resources.

Learn on your own with access to an instructor for questions
24/7 access to premium course videos
Hands-on exercises and projects

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student taking a class live online, seated on their living room floor, leaning against a couch

Free Retake & Class Recordings

Missed a session or need a refresher? We have you covered!

Free Retake

We offer a single free retake of the class within a year.

Class Recordings

You can also access recordings of each session in your student portal within one business day of the session’s end. Recordings are available for one month after the session.

See terms and conditions.

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AI Agents for Workflows Curriculum

What You'll Learn at a Glance

Explain what AI agents are and how they differ from automation, chatbots, and decision-support tools.
Describe how agentic tools work at a high level, including the AI model, planning loop, tool access, and containment boundaries.
Evaluate whether a specific agentic tool is appropriate for a given workflow using a structured framework.
Identify risks, limitations, and operational warning signs associated with agentic AI systems.
Apply human oversight models and governance frameworks to agentic tool use.
Assess organizational readiness for deploying agentic tools.
Recognize security considerations specific to agentic tools, including prompt injection and permission models.

Frequently Asked Questions

Who is the target audience for this course?

This course is designed for professionals involved in evaluating, overseeing, or supporting AI-enabled initiatives.

Is this course open to beginners?

Yes, this course is open to beginners. Students must be comfortable using a computer. No other prior knowledge is required.

Do you offer payment plans or student financing for this course?

This course does not qualify for payment plans or student financing. See our Payment Plan FAQ to find related programs that qualify.

Can I take this course online (remote learning)?

Sorry, but this training is not available online.

What happens if I need to miss a session?

You have some options:

You can watch a recording of the session. We will provide any course materials.
If you can’t come into the classroom but can still attend remotely, we will provide you with the Zoom login information.
You can use your free retake to make up any missed class time.

What’s included with my tuition?

A hands-on learning experience working on projects and exercises, which is proven to boost comprehension, retention, and engagement
Expert instructors who are industry professionals and experienced educators that are driven to help you succeed
Top-notch curricula that have been tried and tested over many cohorts and are consistently improved for an optimal learning experience
A 1-year free retake policy which allows students to retake any part of the course or program for free to refresh the materials and gain additional practice
30-day access to class recordings to review material at your own pace
A certificate of completion to verify your accomplishment

Are there any additional fees or expenses?

There are no extra fees or taxes for our courses. The price you see on this page is the maximum you’ll pay us.

However, if you plan to take the course live online, you may need to obtain required software. We’ll help you get set up with a free trial of paid software prior to the class. Most of our coding classes utilize freely-available open-source software. For most of our design and motion graphics courses, we will help you get set up with a free trial of Adobe Creative Cloud. If you attend the course in-person, we will have a computer already set up for you with all of the required software for no additional cost.

Do you offer any discounts for this course?

We don’t currently offer discounts as we do our best to affordably prices our courses.

AI Agents for Workflows