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Key Information
Conflict Management Training
$995 18 Hours
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Overview
This half-day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways. It is helpful for participants to build their understanding of the different approaches available to handle conflict, their own primary style to address it, and to realize other ways to approach conflict in the future.
Prerequisite
Open to Beginners
Location
Online course – start anytime
Schedule
Self-Paced
Certification
Receive a Certificate of Completion
Software Included
Free Retake Within 1 Year See our class policies for more details
Workbook Included
Financing See our Climb Credit FAQ for more details
Target Audience
Anyone
What You’ll Learn
  • Understand the five approaches to manage conflict and when each is best to be applied
  • Complete the TKI® assessment to increase self-awareness of current approaches used to manage conflict
  • Recognize how to assess and select appropriate strategies to handle future conflict
  • Practice with colleagues in small groups by evaluating and presenting the ideal approach to use for resolution of a case study.

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