Key Information
Conflict Management Training
Call for pricing 3 hours
This half-day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways. It is helpful for participants to build their understanding of the different approaches available to handle conflict, their own primary style to address it, and to realize other ways to approach conflict in the future.
Open to Beginners
185 Madison Avenue, NYC or Live Online
Not currently scheduled
Free Retake Within 1 Year See our class policies for more details
Workbook Included
12-Month Financing See our Climb Credit FAQ for more details
Target Audience
What You’ll Learn
  • Understand the five approaches to manage conflict and when each is best to be applied
  • Complete the TKI® assessment to increase self-awareness of current approaches used to manage conflict
  • Recognize how to assess and select appropriate strategies to handle future conflict
  • Practice with colleagues in small groups by evaluating and presenting the ideal approach to use for resolution of a case study.

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