# AI Prompt Engineering for the Workforce

Canonical URL: <https://www.careercenters.com/courses/ai-prompt-engineering-workforce>

## Overview

This course offers a practical introduction to using generative AI tools responsibly in professional settings. Participants will learn how AI language models work at a high level and how to write, refine, and evaluate prompts for clearer, more useful results.

Using demonstrations, guided activities, and real-world examples, participants will gain hands-on experience applying AI to writing, analysis, summarization, and problem-solving tasks. The course also explores multimodal prompting, common AI limitations such as hallucinations and bias, and key guardrails for accurate, ethical, and secure use.

## What you'll learn

- Understand how generative AI models interpret and respond to prompts.
- Write clear, effective prompts for common workplace tasks.
- Apply prompt design techniques to improve accuracy and relevance.
- Refine prompts through iteration to achieve better results.
- Identify and reduce common AI output risks such as hallucinations.
- Practice responsible AI use in professional settings.

## Curriculum

#### Module 1: Introduction to AI and Prompt Engineering

- Overview of generative AI and language models
- How AI assistants interpret and respond to prompts
- Starting, managing, and continuing AI conversations
- Understanding chat context and prompt chaining
- Introduction to multimodal prompting

#### Module 2: Crafting Effective AI Prompts

- Principles of clear and effective prompt design
- Zero-shot and few-shot prompting approaches
- Using prompt frameworks to structure instructions
- Iterative prompt refinement and experimentation
- Evaluating AI outputs for quality and relevance

#### Module 3: Practical Application and Challenges

- Applying AI prompting to real government work tasks
- Controlling writing style and tone with AI
- Recognizing AI limitations, including hallucinations and bias
- Ethical, privacy, and security considerations
- Responsible AI use within government guidelines

#### Module 4: Learning Activities & Knowledge Checks

- Guided demonstrations and applied exercises
- Scenario-based practice using work-related examples
- Knowledge checks reinforcing key concepts

## Schedule
- Aug 25, 2026 8:00am–12:00pm — Live Online
- Sep 15, 2026 8:00am–12:00pm — Live Online
- Oct 6, 2026 1:00pm–5:00pm — Live Online
- Oct 27, 2026 8:00am–12:00pm — Live Online

## Pricing

**Tuition:** $675