# AI Agents for Workflows Canonical URL: ## Overview AI agents are a new class of artificial intelligence tools that can plan, act, and adapt across multiple steps to complete tasks. As these tools become more common in workplace technology, organizations are increasingly exploring how they fit into real workflows. This course offers a practical, no-code introduction to agentic AI for professional settings. You'll learn what AI agents are, how they differ from traditional automation and chatbots, how they work at a high level, and how to evaluate whether a tool is right for a specific workflow. The course also explores the current agentic AI landscape, permission models, security considerations, lifecycle management, and workforce readiness, with an emphasis on evaluation, oversight, and informed decision-making rather than coding or technical development. ## What you'll learn - Explain what AI agents are and how they differ from automation, chatbots, and decision-support tools. - Describe how agentic tools work at a high level, including the AI model, planning loop, tool access, and containment boundaries. - Evaluate whether a specific agentic tool is appropriate for a given workflow using a structured framework. - Identify risks, limitations, and operational warning signs associated with agentic AI systems. - Apply human oversight models and governance frameworks to agentic tool use. - Assess organizational readiness for deploying agentic tools. - Recognize security considerations specific to agentic tools, including prompt injection and permission models. ## Schedule - Sep 23, 2026 1:00pm–5:00pm — Live Online ## Pricing **Tuition:** $0