Soft Skills Overview
Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. These courses offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. You also need to respond to customer service queries via a remote system such as email or the telephone. In order to do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will learn important principles and skills you can utilize as a remote customer service representative.
The links below will take you to our Soft Skills course pages that have course objectives upcoming dates, topics to be covered and the ability to register online:
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To view the complete schedule of all our upcoming classes please visit Career Center Schedule
To view the complete list of courses available, please visit Career Center Course Guide
For more information, please do not hesitate to email us at Info@CareerCenters.com