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Collaboration Skills

Cross Cultural Collaborations

Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. This course is for individuals who need to communicate clearly and effectively while conducting business in cultures other than their own. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts. This course will provide you with strategies to communicate effectively across cultures.

Communicating Across Cultures

Working with Teams in Other Cultures

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Leading A Virtual Team

Leading virtual teams requires a number of capabilities, including strong virtual communication skills which can motivate and coach workers despite geographical distance and an emotional intelligence which allows the individual to acknowledge the differing needs, objectives, and goals of their intact and remote workers. The virtual leader or manager also needs the flexibility to consider and accommodate the impact that cultural differences may have on their team and team performance, making any adjustments necessary to ensure a collaborative and nurturing atmosphere that can be felt across borders and time zones.

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Facilitate Effective Global Meetings

A key role of the Technical Manager is to enable people to collaborate through meetings to ensure quality results. Typical goals include defining customer requirements, scoping projects, generating ideas, solving problems, gaining commitment, or performing continuous improvement analysis. Facilitation skills help the Technical Manager enhance a group's ability to effectively share and evaluate knowledge, experience and ideas.

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Telecommuting

This Telework And Telecommuting Training Course teaches: the core skills of a remote worker, the tools and techniques to better manage your time, organize and plan your work, how to stay motivated and solve problems on your own, how to recognize which bad habits to avoid, how to deal with isolation and other skills to be a successful teleworker or telecommuter.

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Delegating Skills

All too often team members are delegated a task and sadly they fail. What’s wrong with them? Quite often, absolutely nothing. In many cases the fault lies with the Manager who did not delegate the task properly. Effective delegation is a skill which requires patience, solid coaching and communication skills. It requires a clear understanding of what to delegate, when to delegate, and how to delegate in a way that maximizes employee productivity and performance.

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Facilitating Effective Meetings

Are the meetings that you sit through unproductive and wasting time? Are you seeking to drastically improve the quality and output of these meetings. Facilitating Effective Meetings will equip you with the structure and the strategies to produce desired outcomes, stimulate engagement, and drive results in every meeting.

Identify the role of meetings, the different meeting types, and how to avoid unnecessary meetings

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Accountability

To be accountable for something or someone means that we bear that responsibility. Being accountable takes maturity and discipline to uphold this significant task. Individually, we must be accountable for our own performance, but as managers we must also be accountable for our employees’ performance. We must clearly define and express our expectations for our employees in order for them to perform at the level that we want them to. We must also provide consistent constructive feedback with the intent to help increase performance. In this session, we will address this topic and provide you with a myriad of practical tips you can begin applying as a manager.

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Workplace Professionalism Training

Maintaining a professional workplace favorably impacts both employees and customers. From image, first impressions and attire to communication, it is important to focus on how these factors create a work environment that is comfortable, yet safe and respectful for all. With a mix of diverse groups of people in organizations, there can be different conceptions of appropriate workplace conduct. This course is intended to help to set clear expectations of what is and isn’t acceptable.

This course provides an overview of professional image and etiquette, the communication process, diversity in the workplace and the need to deliver good customer service to all. Participants will learn how to communicate in a professional manner.

Course Outline

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